Privacy Policy

Introduction

Kontext Group Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.kontextgroup.com (the "Website") or engage with our services.

Please read this Privacy Policy carefully. By accessing our Website or using our services, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Contact us through forms on our Website

• Subscribe to our newsletter

• Register for webinars or events

• Download resources

• Request a consultation

• Engage our services

This information may include:

• Name

• Email address

• Phone number

• Company name and position

• Information about your business needs
   

Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address

• Browser type and version

• Operating system

• Referring website

• Pages viewed and time spent on pages

• Date and time of your visit

• Click patterns

We collect this information using cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services

• Responding to your inquiries and requests

• Sending you marketing communications, newsletters, and updates (where you have consented to receive these)

• Analysing website usage to improve user experience

• Fulfilling our contractual obligations

• Complying with legal obligations

• Preventing fraud and abuse

Legal Basis for Processing

We process your personal information on the following legal bases:

• Where necessary for the performance of a contract with you

• Where necessary for our legitimate interests (or those of a third party), provided your fundamental rights do not override these interests

• Where we have your consent

• Where necessary to comply with a legal obligation

Data Sharing and Disclosure

We may share your personal information with:

• Service providers who help us deliver our services (such as hosting providers, email service providers, analytics providers)

• Professional advisers (such as lawyers, accountants, and insurers)

• Regulatory authorities, law enforcement agencies, or other third parties when required by law

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

International Transfers

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). However, some of our service providers may be based outside these regions, which means your data may be transferred to and stored in countries with different data protection standards.

When we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or UK authorities.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.

• Rectification: You can ask us to correct any inaccurate or incomplete information.

• Erasure: You can ask us to delete your personal information in certain circumstances.

• Restriction: You can ask us to restrict processing of your personal information in certain circumstances.

• Objection: You can object to our processing of your personal information in certain circumstances.

• Data portability: You can ask us to provide your personal information in a structured, commonly used, and machine-readable format.

• Withdrawal of consent: Where we rely on your consent to process your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Kontext Group Limited
128 City Road
London, United Kingdom
EC1V 2NX

Email: privacy@kontextgroup.com
Phone: +44 203 123 4567

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
 

Last updated: 21 April 2025